Privacy Policy

1. Information We Collect

When you make a booking with iRoam Cabs, we may collect information including your name, telephone number, email address, pickup location, destination, journey date and time, passenger numbers and any special instructions you provide.

2. How We Use Your Information

We use your information to process and manage your booking, contact you about your journey, provide booking updates and deliver the private hire service you have requested.

3. Booking Notifications

We may contact you by email, telephone or SMS regarding your booking. This may include booking confirmation, acceptance, driver arrival, changes or cancellation information.

4. Payment Information

iRoam Cabs does not currently collect or store customer card details through the online booking form. Payment for the journey is made separately by cash or an accepted card payment method.

5. Sharing Your Information

We do not sell your personal information. Information may be processed using service providers that help us operate the booking, communication and website systems, or where disclosure is required by law.

6. Keeping Your Information Secure

Reasonable steps are taken to protect personal information and restrict access to booking information.

7. How Long We Keep Information

Booking and customer information will only be kept for as long as reasonably necessary for business, legal, accounting and regulatory purposes.

8. Your Rights

You may contact iRoam Cabs if you have questions about the personal information we hold about you or if you wish to request access to or correction of your information.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

iRoam Cabs
Alton, Hampshire
Phone: 07448 031161
Email: iroam231@gmail.com